011 980 6121 info@myclinichealthcare.co.za

Frequently asked questions
- 01Jorissen Medical Centre: Kenlaw Building, 27 De Beer Street, Braamfontein (same street as Refinery Clothing Store) Reception: 011 403 0495 Hours: ● Mon – Fri: 09:00 – 17:00 ● Sat: 09:00 – 14:00 ● Sun: Closed Practice Manager: Dr. T. Sedibe Central Medical Centre: Umoya House, Ghandi Square, Corner Rissik & New Street, Marshalltown (next to MTN Ghandi Square) Reception: 011 980 8272 Hours: ● Mon – Fri: 09:00 – 17:00 ● Sat & Sun: Closed Practice Manager: CA Phenyo Gasekoma Hlanganani Medical Centre: 2869 Tshithuthune Street, Mapetla Ext 1, Soweto, 1818 (on the same street as Mangalani Complex) Reception: 011 980 6121 Hours: ● Mon – Fri: 09:00 – 18:00 ● Sat: 09:00 – 17:00 ● Sun: 09:00 – 14:00 Practice Manager: CA Chuma Simane 
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- 03Sickness doesn’t follow a schedule, and we understand that. That’s why Myclinic is here to provide walk-in services—because your health can’t wait. Whether it’s an unexpected illness or a quick check-up, we’re ready when you are. For those times when you need the convenience of managing a repeat prescription or getting advice without stepping out, our virtual consultation appointments have you covered too. Call your nearest branch to schedule the virtual appointment 
- 04We accept both medical aid and card payments. Patients on medical aid are encouraged to confirm with their provider regarding pre-authorisation, co-payments, or nominations. For non-medical-aid patients, card payments are the preferred method for a secure and seamless experience. Please note that cash payments are discouraged for safety reasons. 
- 05You can get your medication at Myclinic in two ways: Some medications are dispensed directly by the clinician during your visit. For other medications, the clinician will provide a prescription for you to get from your preferred pharmacy. We aim to make your treatment process efficient and convenient, prioritising your health and well-being. 
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- 07Yes, we provide services for chronic care, including managing chronic medication. We can assist with registering you for chronic conditions with your Medical Aid. This ensures that your Medical Aid covers your chronic medication as a benefit. Speak to your clinician during your visit for assistance with this registration process. 
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- 12Consultations cost R550 for card payments, including basic medication. For medical aid patients, we bill according to your scheme’s rates. If additional medication is needed, our clinicians will provide a prescription for you to purchase it from your pharmacy. We accept debit/credit cards, EFT (terms and conditions apply), medical aid, and pre-authorised medical insurance. Please note, we do not accept cash payments. 
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